The answers below cover common ordering and product-support topics. When an answer is summarized, the corresponding full policy provides the controlling detail.
Is delivery available outside the United States?
No. We deliver only within the United States. Every accepted U.S. order includes free standard shipping.
When should an order leave and arrive?
Allow 1–2 business days for processing and normally 4–6 business days for standard carrier transit.
How can I follow a shipment?
A tracking number is sent after the parcel ships and may need a short time to activate.
What is the return and exchange window?
The 30-day no-reason return and exchange period starts when the order is delivered.
Who covers the cost of sending an approved return back?
The merchant pays return shipping for no-reason returns and for damaged, defective, incorrect, or missing items by supplying a prepaid label.
Which no-reason returns are excluded?
Custom-made goods, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive products are excluded, without limiting rights for a product problem.
How quickly is an approved refund posted?
Once issued, an approved credit should reach its original payment method in 5–10 business days.
May I stop an order before dispatch?
Yes. Request cancellation before shipment; after dispatch, follow the Refund Policy.
What currency, cards, and taxes apply?
Checkout is in USD. Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover may be available, and taxes are collected as required by law.
What types of products are sold here?
The live catalog features bundles and starter sets, overnight oats, superfood creamers, hot cocoa, chicory beverages, mushroom chai, mushroom matcha, together with mushroom coffee and roast blends, subject to current availability.
Where can I confirm ingredients, preparation, or safety information?
Customers should review the applicable product page and packaging for ingredients, allergen information, preparation, storage, serving guidance, and safety notices.
How to Reach the Merchant
Business name: RYZE Superfoods
Email Support@wholesomemushroomcoffee.shop or call (662) 934-1882 for customer care.
Business and default return location: 713 E Silas Brown St, Jackson, MS 39201, US
In the store's local timezone (America/Chicago), the customer care desk operates 9:00 AM–5:00 PM, Monday to Friday.